HOW TO BUILD LIFECYCLE CAMPAIGNS THAT TURN EVENT ENERGY INTO LASTING ENGAGEMENT 

For many brands, the momentum ends once an event badge gets scanned. But for savvy marketers, this moment is where the real work begins. Your onsite presence might grab attention, but it’s your communication plan that turns interest into impact. 

At Ivy & Co. Studio, we help brands build lifecycle strategies that span the full customer journey: from first impression to long-term engagement. Whether you’re driving opt-ins at a booth or follow-ups through email and SMS, the goal is the same: make every interaction count across channels and over time. 

Here are four essential tips for building omnichannel campaigns that extend the impact of your next show and set your team up for measurable results.

 

1. Segment Before You Show Up

Every touchpoint should have its own job, and its own follow-up path. Before you pack up your booth materials, map out your key audience types: 

  • Booth visitor 
  • Panel attendee 
  • Giveaway entrant 
  • Dinner guest or partner 

…and any others. Set up tags accordingly in your CRM or ESP, and be sure you’ve got the right capture tools in place: QR codes, UTM parameters, hidden fields in forms, etc. This structure gives you clean data and clear sequencing when it’s go-time. 

Pro Tip: At Ivy & Co., we’ll often clone a client’s Welcome Series and customize it for an event or trade show, triggered by list membership or tag. The experience feels personal (“So great meeting you at [Event Name]!”), but the automation does the heavy lifting. Layer in a unique offer code just for the show to track performance by source.

 

2. Make Opt-In Effortless (and Worthwhile)

On-site forms should be simple, branded, and friction-free. Ask only what you need: name and email, maybe phone if SMS is in your plan. We also recommend adding a hidden field to tag the event as the customer’s “source.” 

Offer something real in exchange: 

  • A download 
  • A giveaway 
  • A sneak peek 
  • A founder story or behind-the-scenes moment 

Don’t be afraid to layer in SMS opt-in as well: high intent, high open rate, and a great way to deliver immediate value. QR codes or shortcodes work beautifully here, e.g. “Text JOIN to 888-XXX-XXXX for a special offer and post-event perks.”

 

3. Follow Up with Feeling (+ Structure)

Your first follow-up message should land within 48 hours, max. Ideally, it’s already built into a smart, branded sequence. Use lifecycle thinking: 

  • Booth visitors → product-forward recap 
  • Panel attendees → send the slides or a related article 
  • Dinner guests → direct handoff to sales or founder note 

We recommend 3–5 emails, staggered 2–3 days apart to build connection: 

  1. Recap + thanks
  2. Value-driven resource
  3. Soft intro to product/service
  4. Testimonial or proof
  5. CTA (free trial, consultation, discount, etc.) 

Pro Tip: Keep the tone consistent with your booth. If your on-site vibe was fun and conversational, your emails should feel the same.

 

4. Close the Loop with Data (+ Make It Better Next Time)

The best follow-up campaigns don’t just convert, they teach you something. 

Whether you use HubSpot, Klaviyo, or another system, set up reporting to compare activations and measure influence across the funnel. Start by tracking performance by segment. Which activation source drove the most engagement? Who clicked, converted, or booked a call, and where did they come from? 

Beyond the numbers,  look at the broader picture. What content resonated? Where did people fall off? What did you learn about your audience’s mindset or readiness? 

At Ivy & Co., we treat every activation like a learning loop—capturing both data and insights to optimize the next campaign. 

Pro Tip: Even small tweaks (like subject line tone or offer framing) can dramatically shift performance. Track, test, and evolve. It’s how good lifecycle programs become great!

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Shayna Ventricelli

Shayna Ventricelli

Shayna Ventricelli is the Chief Marketing Officer at Ivy & Co. Studio, a boutique growth studio specializing in email + SMS marketing for beauty, wellness, and lifestyle brands. With a decade of experience in brand strategy and omnichannel communications, Shayna helps clients turn customer touchpoints into measurable growth moments. Before her current role, she led marketing for both Bulletin Wholesale and the NY NOW trade show following its acquisition by Emerald Expositions.

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